Who we are
This website is run by TaxSpex Accounting. The controller of the personal information described in this notice is the TaxSpex entity trading as TaxSpex Accounting. Its full legal name and address will be shown here once confirmed; until then, you can ask for them through our contact page. If you have a question about this notice or how we handle your information, or you want to use any of your rights, contact us through our contact page at /uk/contact/ and tell us that your message is about privacy.
What this notice covers
This notice explains how we handle personal information collected through this website and its enquiry form. It does not cover information we handle for clients once an engagement has started. That information is covered by our engagement terms.
Information we collect
When you send an enquiry, we collect the details you enter: your name, work email address, business or practice name, who you are enquiring as, the support you need and your brief message. We need your name, email address, business or practice name and message to reply, so we cannot respond to an enquiry without them. You are not required by law or by any contract to give us this information. When you visit the site, our hosting provider may process technical information sent by your device, such as your IP address and request logs. The site does not use analytics, advertising or tracking cookies, or any non-essential browser storage. Our Cookies page at /uk/cookies/ has more detail.
How we use it and our lawful basis
We use enquiry information to respond to your enquiry and to discuss services we may be able to provide. Our lawful bases are our legitimate interests in responding to business enquiries and, where you are asking about becoming a client, taking steps at your request before entering into a contract. Technical information is used to deliver the website and keep it secure, which is in our legitimate interests in running a secure, working website. We do not send marketing emails to people who use the enquiry form, and the form does not ask for marketing consent. If we ever introduce marketing emails, we will ask for your separate, opt-in consent first. We do not make decisions about you based solely on automated processing.
Who we share it with
We share personal information only with people and service providers who need it for the purposes in this notice. These are: TaxSpex team members who handle enquiries, including our delivery team in Pakistan; Vercel, which hosts and serves this website and may process technical information such as IP addresses and request logs for security and delivery under its own terms; and Resend, an email delivery provider, once the enquiry form is connected to our inbox; from then on, the form sends your enquiry to us by email through Resend. Until it is connected, the form only creates a summary on your device and nothing is sent to us. We may also disclose information where the law requires us to. We do not sell personal information.
International transfers
Our delivery team works from Pakistan, so enquiry information may be accessed from outside the UK. Our service providers, including Vercel and Resend, may process information in the United States or other countries. Transfers outside the UK must meet the requirements of UK data protection law. The safeguards we rely on will be set out in this notice once confirmed. You can ask for details of these safeguards through our contact page at /uk/contact/.
How long we keep it
We keep enquiry information only for as long as we need it to respond to you and handle any follow-up. If an engagement follows, records relating to it are handled under our engagement terms. When we no longer need the information, we delete it. Technical information processed by our hosting provider is kept under that provider's own terms.
Your rights
Depending on the circumstances, UK data protection law gives you the right to access the personal information we hold about you, have inaccurate information corrected, have information erased, restrict how we use it, object to our use of it (including where we rely on legitimate interests) and, where the right applies, receive your information in a portable format. Where we rely on your consent, you can withdraw it at any time. To use any of these rights, contact us through /uk/contact/. If you are unhappy with how we have handled your information, please tell us so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk/make-a-complaint/ or through the other contact options on ico.org.uk.
Information you should not send
Please do not send any of the following through the enquiry form: Unique Taxpayer References (UTRs), National Insurance numbers, bank details, passwords, HMRC or Companies House authentication or verification codes, identity documents or accounting records. The form is for first enquiries only. If an engagement follows, information needed for the work is handled under our engagement terms.
Changes to this notice
We may update this notice, for example if our service providers or the way we handle enquiries change. The date of the latest update is shown below. We will update this notice before we use your information for a new purpose.
Last updated
5 November 2026